Meet Our Exhibitor

Schluter Systems (Canada) Inc.


Name: Joanna Tiffin
Phone: (647) 225-8844
Catagory: Building Products

Jen Metcalfe, IDC, CSC Member
Architectural/Design Manager AB, SK, MB

DAY 2:
Building Barrier Free Showers

Mandated requirements for ADA compliancy and demand from an aging population, is creating a growing need for barrier-free bathrooms. Today’s ADA compliant bathroom no longer has to be utilitarian or “institutional” in its design. Design options are enhanced through the use of tile and innovative
construction methods. The result is beautiful bathrooms that also adhere to ADA standards for accessible design.

Presenter, Jen Metcalfe, will examine ways in which barrier-free environments can be customized to include various design elements while remaining ADA compliant. This seminar will also address why bonded waterproofing technology lends itself to the construction requirements of barrier-free design.

Learning Objectives:

1. Understand that there are varying standards for barrier-free construction.

2. Recognize the specialized waterproofing measures that must be taken when designing a curb-less
shower for an ADA compliant barrier-free environment.

3. Be able to specify and incorporate custom design elements into an ADA compliant barrier-free shower.

4. Be able to seek out resources detailing ADA specifications of special requirements for shower seating, niches, grab bars, benches etc.


Jen Metcalfe has been working alongside Interior Designers and Architects for 7 years but has been in the industry for the past 13 years. The Tile and Stone Industry has been her primary focus beginning at a retail flooring store, then distribution and now in manufacturing. Jen has spent the last 2.5 years with Schluter Systems Canada. Looking after the prairie’s territory, as well as Yellowknife and Whitehorse.

Jen is an active member of CSC and IDC. Jen has a passion for helping create spaces for barrier free and accessible environments, a universal space that everyone has access to and can enjoy!

When not working in her home office, Jen enjoys spending time in the mountains, being a passenger on the back of her husband’s motorcycle for a road trip, playing soccer, and baking. She resides in Calgary with her husband, daughter, and her very handsome golden retriever.



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